Return Policy

Code 61's Return Policy (Updated as of November 2, 2023):

At Code 61, we are committed to delivering the best shopping experience to our customers. We understand that there may be instances where a product doesn't meet your expectations, and we are here to assist you with any return-related issues. Please take note of our return policy:

Return Period:

  • If you are not satisfied with a product, you can request a return within 7 days of the product's delivery.

 

Return Process:

  • Initiate a return request through our website.
  • Upon submission of the return request, our team will review it, and a return pick-up will be arranged.
  • The return pick-up service will be attempted twice. For non-serviceable PIN codes, you will be responsible for self-shipping the product back to our warehouse.
  • Once the product reaches our warehouse, a coupon code will be generated and sent to you.

 

Return Pick-Up Fee:

  • A flat fee of rupees 200 will be charged for the return pick-up service, which will be deducted from the coupon code's value.

 

Important Points to Remember:

  • We do not offer returns or refunds for items purchased during sales or at a discounted price.
  • We do not have a refund policy.
  • We do not have an exchange policy. If you wish to exchange a product, you will need to request a return and place a new order.
  • The coupon code generated for your return is valid for 3 months from the date of issue.
  • All items to be returned must be unused, and all tags should be intact. Failure to do so will result in the coupon not being generated.
  • The rupees 200 return pick-up fee will be deducted from the product's value. Other fees like cash on delivery charges and shipping charges are non-refundable.

 

Contact Us:

  • If you encounter any difficulties in generating a return request, please contact our team at return@Code61.in.

We value your shopping experience at Code 61 and are committed to ensuring your satisfaction. If you have any questions or need further assistance regarding our return policy, please don't hesitate to reach out to our customer support team at support@Code61.in. We are here to help with any concerns or inquiries you may have.

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